Encore Solutions (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you visit our website, engage with our services, or interact with us through other channels.
1. Information We Collect
We may collect and process the following types of information:
- Personal Information: This includes your name, contact information (email, phone number), and other identifiers when you fill out forms, subscribe to newsletters, or engage with us.
- Usage Data: Information about how you access and interact with our website, such as IP addresses, browser type, device information, and browsing patterns.
- Cookies and Tracking Technologies: We use cookies, web beacons, and other tracking technologies to enhance your experience on our website and gather analytics. You can control cookie preferences through your browser settings.
2. How We Use Your Information
Encore Solutions may use your information for purposes such as:
- Providing Services: Fulfilling requests, processing transactions, and communicating updates about our products and services.
- Improving User Experience: Analyzing trends and usage to enhance and personalize our website and services.
- Marketing and Communication: Sending newsletters, promotional content, and updates based on your preferences. You may unsubscribe at any time.
- Legal and Security Purposes: Complying with applicable laws, regulations, and legal processes and protecting against unauthorized access or activity.
3. How We Share Your Information
Encore Solutions may share your information under the following circumstances:
- Service Providers: We work with third-party vendors to assist in delivering services (e.g., payment processors, analytics providers), who are required to protect your data.
- Business Transactions: In the event of a merger, acquisition, or asset sale, your information may be transferred to a new entity, under the conditions of confidentiality.
- Legal Compliance: We may disclose information to comply with legal obligations or protect the rights, safety, and property of Encore Solutions and our users.
4. Your Rights and Choices
You have rights regarding your personal information, including:
- Access and Correction: Request access to or correction of your personal data.
- Deletion: Request the deletion of your personal data, subject to legal requirements.
- Opt-Out: Unsubscribe from marketing communications at any time by following the instructions in our emails or contacting us directly.
5. Security of Your Information
We employ appropriate security measures to protect your data from unauthorized access, alteration, and disclosure. However, please be aware that no security method is completely secure, and we cannot guarantee absolute protection.
6. Third-Party Links
Our website may contain links to other websites or services not operated by Encore Solutions. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies.
7. Children’s Privacy
Encore Solutions does not knowingly collect or solicit personal information from children under 13. If we learn that we have collected information from a child under 13 without parental consent, we will delete it promptly.
8. Changes to Our Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The effective date at the top of this policy will indicate the most recent update.
9. Contact Us
If you have questions or concerns regarding this Privacy Policy or how we handle your information, please contact us at: info@encore.com.co
